VILDNIS

About Vildnis

The name VILDNIS means ‘wilderness’ or ‘wildness’ in Danish. It reflects both their connection with nature and their wild, carefree style – always considered, never polished.

And in this spirit of being wild and rebelling against convention, the VILDNIS goal is to inspire change.

By adopting innovative and truly responsible practices while delivering stylish collections, they will take sustainable fashion from a trendy buzzword to status quo. Their dream is that one day we won’t need to talk about sustainable fashion, simply fashion.

Browse the Vildnis Collection

Return Policies


International customers
Vildnis actively tries to reduce theirr carbon footprint by giving detailed product and size information online and hopefully minimising product returns as a result.

If, however, your purchase isn’t what you hoped for, as an international customer (including Ireland), you have 28 days from purchase to return your items due to the longer delivery times.

We regret that we are unable to offer Freepost returns to International customers. When returning item(s) to us from overseas, we advise you to use a tracked service and retain the ‘proof of postage’/tracking number.

Remember to enclose the returns form, and address the package to:
VILDNIS
C/O Intermail
Horizon West
Canal View Road
Newbury RG14 5XF
Berkshire
United Kingdom

Once we have received the returned item(s), these will be checked manually within 5 days and we will refund the price paid for the item(s) to the original payment card. Any delivery costs will not be refunded (exceptions apply).

You will receive an email from us confirming that a refund has been made. Please allow 5 working days from arrival of the package to our warehouse till you contact us. In the event that you are still waiting to hear from us after 5 working days, please feel free to email us at hello@vildnis.co.uk so that we can investigate further.

CANCELLATION POLICY
In addition to our Returns Policy, under the Consumer Contracts Regulations 2013, you have the right to cancel any purchase within 14 days. Where this applies, we will provide a full refund as long as the cancelled items are returned to us in their original state; unworn, unwashed and with all labels intact. If we do not receive the cancelled items, we may arrange to collect them from you at your own expense.

EXCHANGE POLICY
We are happy to help our UK customers exchange items free of charge subject to availability of the requested item. Simply fill in the Returns & Exchanges form included in the parcel and return the item to us using the FREEPOST label.

Upon receipt we will send you the replacement item at no extra cost to you.
Regrettably, at present we are unable to exchange items for overseas customers. Instead we recommend our international customers to return the item for a refund and place a new order.


Contact us via info@olemno.com

Shipping



EU/EEA economy delivery - GFS Economy (4-9 days) – carbon offset
If you are based in the EU/EEA and not in a hurry, we can deliver your order with GFS economy at a lower rate. Delivery times vary from 4-9 days and rates are between £7.35 - £13.69 depending on the destination. Orders above £75 get reduced rates corresponding to the cost of our UK standard delivery. Actual rates and number of days will be displayed at check out before your final confirmation of the order. GFS economy is an option for most countries in the EU/EEA, except in a few instances where they are more expensive than DHL/DPD. GFS Economy does not have an environmental policy. All deliveries are carbon offset by VILDNIS.


EU/EEA fast delivery - DPD Road (2-6 days) – carbon neutral
We offer a premium and fast delivery by DPD Road to approximately 50% of the EU/EEA countries. Delivery times vary from 2-6 days and rates between £9.29-14.85 depending on the destination. Orders above £75 get reduced rates corresponding to the cost of our UK standard delivery. Actual rates and number of days will be displayed at check out before your final confirmation of the order. You can read more about DPD's carbon neutral programme here.


EU/EEA fast delivery - DHL Express (2-6 days) – carbon offset
The other 50% of the EU/EEA countries are covered by an equally premium and fast service by DHL Express. Delivery times vary from 2-3 days and rates between £11.47-20.08 depending on the destination. Orders above £75 get reduced rates corresponding to the cost of our UK standard delivery. Actual rates and number of days will be displayed at check out before your final confirmation of the order. You can read more about DHL's environmental policy here. All deliveries are carbon offset by VILDNIS.




USA economy delivery - GFS Economy (7-9 days) – carbon offset
If you are based in the USA and not in a hurry, we can deliver your order with GFS economy at a lower rate with delivery times between 7-9 days. Delivery on orders above £75 cost £10.49 and orders below £75 cost £7.59.
Please note that for countries outside EU, you may be liable to pay import duty and sales tax. The amount varies by country and is payable upon receipt. GFS Economy does not have an environmental policy. All deliveries are carbon offset by VILDNIS.

USA fast deliveries - DHL Express (2-3 days) – carbon offset
Our premium and fastest delivery option for our American customers is DHL express with delivery times between 1-3 working days. Delivery on orders above £75 cost £16.03 and orders below £75 cost £13.13.
Please note that for countries outside EU, you may be liable to pay import duty and sales tax. The amount varies by country and is payable upon receipt. You can read more about DHL's environmental policy here. All deliveries are carbon offset by VILDNIS.